In the mapping, what does the code OB map to?

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Study for the Alaska Customer Service Practice Test. Enhance your skills with flashcards and multiple choice questions, each question offering hints and detailed explanations. Gear up for success in your examination!

Multiple Choice

In the mapping, what does the code OB map to?

Explanation:
Abbreviations like OB are used to label direction in mappings. OB is a common shorthand for outbound, describing traffic leaving the system toward the customer. So the mapping for OB is OUTBOUND. Outbound means the item or communication is going out, opposite of inbound (which would come in). The other terms don’t describe direction, so they don’t fit the mapping.

Abbreviations like OB are used to label direction in mappings. OB is a common shorthand for outbound, describing traffic leaving the system toward the customer. So the mapping for OB is OUTBOUND. Outbound means the item or communication is going out, opposite of inbound (which would come in). The other terms don’t describe direction, so they don’t fit the mapping.

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